Speaking to a Consultant
On enquiry your consultant will need to know your approximate dates, number of people traveling, your experience and any special requirements. Let the consultant do all the work for you. Getting the best deal available for the time you are after.

Also inform your consultant, if you require assistance with flights, transfers or accommodation before or after the charter. We are also available to put this into a package deal for you.

If there is something available you may be interested in, ask to have it placed on hold while you make a decision. This avoids disappointment in the long run. Holds are available for 7 days without a deposit. This gives you time to discuss with friends and family.

Please note, if you have had no boating experience you can still charter a vessel, however we will need to book a skipper for at least the first 24hrs of your charter.

Booking
Making a reservation for a bareboat charter is easy. Once you have checked availability and the vessel you are after is on hold for you, we require a deposit to be made within 7 days. Payment in full for your charter is then due 60 days prior to arrival.

You have three choices for payment, either credit card, direct deposit or cheque. For credit card payments we do need to forward to you a reservation form to sign for authorisation. Cheque payments will not be confirmed until cleared.

For the extra costs like provisioning, insurance and Marine Park Tax, these can be settled on arrival by either credit or cash.

Charter Documents
Once your deposit is confirmed, we then post out charter documents and agreement forms. Unless you need these ASAP where we will then email or fax them to you. Also let our consultant know if you wish to order the '100 Magic Miles' as well. Handy book to have before and during the charter. We can send this with the charter pack as well.

The charter booking and agreement forms do need to be returned ASAP so we can organise a briefing time to fit in with your schedule. Allowing you the maximum amount of time on the water.

Cancellation
Your vessel is insured for loss and damage, but we do recommend taking out cancellation insurance after paying your deposit. This will cover any cancellations fees if for some reason you do need to cancel.

If you do need to cancel your charter we need to be notified in writing. For cancellations 60 days or more prior to the charter, you will incur loss of deposit. If cancelled within 60 days to charter, full charter fees remain due and payable and will not be waived or refunded unless we are able to obtain an alternative booking. Cancellation fee will then be deposit only.

On Arrival
Upon arrival you can go straight to your departure point for briefing, whether this is from Airlie Beach or Hamilton Island. If however you are arriving a day or so before, pop in to our office and say hello.

We can commence briefings at 9.30am on the morning of charter, however, briefing times are allocated on a 'first in - first served' basis. Please notify us ASAP of arrival details to ensure the earliest time for briefings.

There is also a free open-air car park at the Abel Point Marina, however space is sometimes limited. There is security during the night and it is flood lit. Alternatively there is secure car parking both at the Whitsunday Airport and Shute Harbour.

Also at the Marina there is a small kiosk and bottle shop for last minute incidentals. The large supermarket for all provisioning is located in Cannonvale, a 2-minute drive from the marina.